Why Roadmap?

Our Mission

To provide accurate and timely insights local humanitarian and development actors in Syria and in Iraq can rely on for the integrity and effectiveness of their interventions.

Our Vision

To deliver the highest quality service for the benefit of affected populations living in crisis in Syria and in Iraq, with the objective of promoting the implementation of the principles of localization and accountability.

Our Services

We provide support, innovation and experience to aid workers in Syria and in Iraq, across monitoring and evaluation, data collection and analysis, research, and capacity building projects through Organizational Capacity Assessments, grants and proposals writing support and trainings. Roadmap has an internal Arabic-English translation department and the integration of these services enables us to have a conducive internal workflow and the best possible outcomes for our clients. We bring on our projects an international portfolio, technical in-house capacities and extensive network of humanitarian experts to support local and international organizations and professionals in delivering their development and assistance programs in Syria and in Iraq.

In collaboration with our clients, all projects are designed to meet specific objectives and outcomes. We tailor services that will best fit the needs of our clients, including preparing evaluations, grant writing, and organizational capacity assessments.

Where we work

Iraq is still recovering from years of terrible violence and displacement caused by military operations against ISIL. Approximately 1.2 million people are still internally displaced, with 1 million living overseas. Millions of formerly afflicted Iraqis are gradually regaining strength, and the country’s economy is steadily recovering. However, humanitarian assistance toward displaced Iraqis is still required. Syria also has been a complex humanitarian crisis for over ten years of continuing hostilities. Around 14.6 million Syrians require humanitarian assistance. The country is under severe economic and social crisis, which is affecting both refugees and internally displaced people. Both countries require a wide range of humanitarian assistance, including food, water, sanitation, and hygiene services, housing, psychosocial support, education, health care, and protection against gender-based violence.

We work with different humanitarian organizations to assure and promote the best decision-making for affected populations. Our work addresses the growing need for humanitarian aid in response to the intensifying civilian suffering in Syria and Iraq.

Our Values

Accountability – We work for the stakeholders that matter most

Roadmap is committed to localized and accountable humanitarian planning and aid delivery that supports and puts the vulnerable communities at the center of our work. The design of our projects are in line with Sphere Standards, and inclusive of every vulnerable member of the communities with whom we work, to facilitate the best possible decision-making by the aid actors.

Our clients

Commitment – We are committed to providing high quality work in a timely manner

As a respected TPM provider, our service is anchored in quality, reliability, and independence. To ensure the best data and security standards we have rigorous procedures at all levels and constantly evaluate our processes. Timeliness is a vital aspect in the aid sector and we are committed to carrying out all of our projects with efficiency and accuracy.

TPM feedback

Independence – We trust the facts

Our team works collaboratively to ensure objectives and expectations are met and humanitarian standards are always upheld. We commit to rigorous quality checks that combine best practices with the latest monitoring, evaluation and assessment methods, to ensure our processes are efficient and informed.

Our M&E Projects

Localization – We always prioritize local inputs and promote local development

Roadmap is committed to humanitarian planning and future programming that supports a localized approach. The ‘Do no harm” principle is at the core of our activities, and we embed it in all our activities, ensuring the inclusion of the local communities with whom we work and the diverse perspectives they bring with them. Diversity, localization and inclusion are the foundational values of our work in the region.

MENA office

Learning – We grow together

Roadmap has established partnerships with academic institutions, and our staff frequently contributes to research. We develop tailored courses appropriate for each context, and work closely with our partners to strengthen and support the best capacity development in the sector. Internally, our team reflects on each completed project to nurture an environment that improves skills, knowledge and performance.

Explore our capacity development activities